Feature Article

Empowering boiler safety through education: FM’s Client Training Center


industrial boiler room with large gas-fired heating systems, energy-efficient boilers, and red burner units connected by yellow gas pipes for commercial heating

In the world of industrial operations, boilers are essential workhorses—powering heating systems, manufacturing processes, and energy generation. However, with their power comes significant risk. Boiler-related incidents, such as explosions, dry firing, and overpressure events, can lead to catastrophic losses, and disrupt business continuity. FM’s Client Training Center (CTC) offers a robust suite of online learning modules designed to promote boiler safety, loss prevention, and operational excellence.

Why boiler loss prevention matters

Boiler failures are among the most costly and dangerous equipment-related incidents in commercial settings. A single boiler explosion can result in millions of dollars in property damage and extended downtime. Many of these incidents are preventable through proper maintenance, hazard recognition, and adherence to safety protocols.

Insurance carriers and their insureds have a shared interest in minimizing these risks. By investing in education and training, organizations can reduce the likelihood of boiler-related losses, improve compliance with safety standards, and foster a culture of proactive risk management.

The value of FM’s Client Training Center

FM’s CTC is a powerful resource that offers self-paced, expert-developed training modules that are accessible anytime, anywhere. These courses are designed to enhance technical knowledge, reinforce best practices, and support continuous learning across a wide range of topics. For those focused on boiler safety, the CTC provides a curated learning path that addresses the most critical aspects of boiler operation and maintenance.

Based on the most popular modules accessed by FM Boiler Re learners, the following suggested track offers a comprehensive foundation in boiler safety and loss prevention.

Suggested learning track: Boiler safety and loss prevention

  • Introduction to boiler safeguards: Start with the basics. This module introduces the six most common boiler hazards and the safeguards that prevent those hazards.
  • Boiler safety device testing and maintenance: Explore common boiler safety devices and testing and maintenance practices.
  • Know More Risk: Low-water cutoff for boilers: This module explains how low-water fuel cutoff devices can mitigate the hazard of a boiler overheating.
  • Boiler hazards: dry firing: Understand the causes and consequences of dry firing—as well as what you can do to prevent it.
  • Boiler hazards: overpressure: Learn more about overpressure events including causes, consequences and prevention.
  • Boiler hazards: overtemperature: Excessive temperatures can compromise boiler integrity. Learn about the safeguards in place to mitigate this risk.
  • Boiler hazards: combustion explosion: Examine the conditions that can lead to combustion-related explosions and how to recognize early warning signs.
  • Introduction to combustion control systems: Gain insight into how a combustion control system ensures safe boiler operation during all phases of combustion.
  • Loss lesson: boilers: Review common causes of boiler malfunction, including a specific boiler loss and the lessons that can be learned from i

A strategic investment in loss prevention

Boiler safety is just one piece of the puzzle. FM’s Client Training Center offers a comprehensive suite of learning resources that support broader operational excellence and risk mitigation. With these training modules, organizations can empower their teams to prevent losses, protect assets, and maintain business continuity. Explore the full range of topics available or contact your reinsurance territory manager to get started.

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