Boiler Re | Boilers
Lessons Learned

Boilers


Preventive maintenance is crucial for the longevity and efficiency of any equipment, even if it is new. An insured recently learned this lesson after the loss of a newly installed boiler, which also led to a partial loss of production and income. Learn more about this loss below and how it could have been prevented.

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A food processing facility purchased a new gas-fired water-tube boiler; however, just six months after installation, the boiler overfired and required replacement. The insured filed a claim with the manufacturer, which was denied as the damage was not a result of a manufacturing defect or installation related issues. Upon investigation, it was discovered the cause of loss was operator error due to a lack of proper maintenance, including scheduled blowdowns of the unit. In addition, partial loss of income and production played a part in this claim as the boiler replacement took 12 weeks to complete.

While the cost of physical damage to the boiler was substantial, a majority of this claim’s total payment was related to the insured’s loss of income. This emphasizes the impact that an indirect loss can have on a business and demonstrates the importance of proper maintenance of equipment to prevent loss. Other factors a loss can have on a business include operational inefficiencies, delayed orders and potentially dissatisfied customers.

Regardless of equipment age, maintenance is a critical practice to help prolong the lifespan of equipment and ensure it is operating at peak efficiency. Prioritizing loss prevention can help business operations run smoothly and support long-term success of a business.

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