Helping clients recover quickly after a property loss is our top priority.
From the moment you become an FM client, we work together to build a proactive claims plan and a partnership tailored to your business. We work to ensure that throughout a loss, we maintain and even strengthen our partnership with you.
Report a loss
Our comprehensive approach includes in-house adjusters empowered to settle your loss - enabling rapid response times, advance payments, and continuous, personalized support to minimize disruption and get your business back in operation quickly.
Businesses around the world trust FM because we deliver more than just insurance — we deliver reliability, responsiveness, and proven support when it matters most.
Our team of claims professionals brings an average of 15 years of experience, ensuring expert handling and resolution of your claims with the utmost efficiency and care.
No matter where you operate, FM’s local claims teams are ready to respond. We combine global reach with local expertise - with claims professionals across 30 offices, speaking more than 25 languages on six continents.
“In a time of need, FM really stepped up and showed us what an insurance carrier should do. The objective all along was to get us back in business, and that’s exactly what happened.”
— President and CEO, diverse manufacturing company
Not all losses are alike. In addition to empowering partnerships in our commercial property offerings, we specialize in delivering streamlined services from fast-track processes to cargo losses.
FM offers dedicated support for cargo-related losses, ensuring fast resolution and minimal disruption to your supply chain.
With FM, you have 24/7 access to report, track and manage property losses through the FM portal.
By integrating the FM portal into your operations, you are investing in a smoother, more efficient and more secure experience that protects private data better than ever.
The FM portal enables you to:
